Features - Descartes ShipTrack (2024)

Learn more about our high performance, cloud-based delivery tracking and route optimization software solutions.

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Real Time Solutions

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Real-Time Dashboards

Manage KPI’s, monitor business performance and data-driven decisions, faster with advanced data analytics visualization features

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Real-Time Dispatch

Drag and drop dispatches jobs in real-time directly to your drivers’ device via the cloud. A full suite of dispatch tools allow you to make sound operational decisions quickly.

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Real-Time Geo-Location of your Users

View all your mobile users on a map in real-time to help you make better operational decisions.

Customization

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Build your Own Workflow

Build your own custom workflow and deploy it in one click to all your mobile devices.

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Self-Service Client Portal

Give your clients access to a branded self-service portal where they can create jobs, track jobs, print labels, create reports and more.

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Rating

Create rating logic in order to have ShipTrack automatically calculate rates and export these to your accounting system.

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Volume Based Pricing

Our pricing model allows for minimal startup costs and a price plan for everyone with no user limitations.

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Administration Portal

ShipTrack includes a dedicated administration portal that delivers point & click simplicity for overall configuration and management of the workflows as well as detailed analytics and reporting. The administration portal allows the user to configure the basic workflows that will then be used in the other ShipTrack modules. Some of the things you can do from the Administration Portal:

  • Create and manage service types
  • Manage rules around ETA’S and Service Levels
  • Manage users and roles
  • Manage rules at the company and client level
  • Create mobile workflow and build update menus for mobile and web applications
  • Import and export data

ShipTrack Integrations

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iOS / Android Solution

Start tracking today with any iPhone or Android device. ShipTrack can be deployed to either commercial or consumer grade devices.

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Systems Integration

Our open platform allows you to integrate your WMS, ERP or any other system with our full suite of integration tools.

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WAZE – Turn by Turn Directions

Integrated one touch turn by turn directions to Waze or other navigation software.

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Apple Watch Integration

Improve information sharing, driver safety and mobility for iOS users.

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Email Notifications

Create a better customer experience with email updates on your delivery and POD’s for you and your customers.

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Push Notifications

Receive real-time manifest updates on both Android & iOS devices.

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Reporting and Data Analytics

For internal or third party logistics providers the requirement to measure and report on the performance of operations is critical for many reasons:

  • To monitor day-to-day operational performance
  • To report on contractual objectives (SLA’s) with customers
  • To report on regulatory compliance. ShipTrack offers easy access to creating canned reports as well as custom on the spot reports in an easy to use search tool.

For more advanced reporting and analytical analysis functions, all of our data can be automatically exported to a third party system or a data warehouse in order to create predictive analytics using AI or BI tools such asDescartes Analytics.

Save Time

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Address Book

Add your customers to your address book to save time when creating jobs.

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Containerization

Group multiple jobs together and action events against multiple jobs to make your drivers more efficient.

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Route Optimization

Use our route optimization tool in order to save time and fuel when executing your routes (additional charges apply).

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Mass POD

Simply sign once to submit POD for all deliveries sent to the same recipient.

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Driver To Driver Transfer

Transfer jobs amongst your drivers, without the need for admin intervention.

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Dispatch Automatically

Using our route management tools, build your routing logic so jobs automatically get dispatched to the correct driver.

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Multi-Company

Use ShipTrack to manage multiple companies within the same environment.

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Driver/Vehicle Management

ShipTrack’s mobile & route planning app for delivery drivers is a simple-to-use iOS or Android app that receives incoming delivery orders and communicates the status of deliveries automatically and in real-time to ShipTrack’s cloud-based system.  It also includes safety checklists as well as features like one touch integration to the Waze app that contribute not only to more efficient deliveries but to driver safety and accessibility as well.  ShipTrack has the ability to assign vehicles to routes and drivers to vehicles in order to create a clear picture of what is happening operationally.

Capture Data

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Signature Capture

Capture signatures and names easily by signing directly on your mobile device.

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Capture Photos

Capture multiple photos for POD, damaged items, exceptions and more.

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Geotags & Timestamps

Geotags and timestamps are captured on every event providing all the necessary details to resolve conflicts easily.

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Capture Milestones

Capture important milestones such as arrived at / heading to delivery locations.

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Capture Comments

Force the capture of driver comments when required.

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Capture Other Data

Capture other fields such as weight, temperature, time, location, COD and more.

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Route Optimization

Selecting the optimal route to deliver a parcel in the past was dependent on the experience and knowledge of the dispatcher. In today’s complex and fast-paced logistics environment with staff turnover and constantly increasing workloads, automation is the only way to remain competitive. Route optimization algorithms built-into ShipTrack route planning app ensure every delivery order is delivered in the fastest and most efficient way possible. By accounting for many more variables that a human could possibly manage, ShipTrack’s route planning app increases delivery capacity, reduces staff workloads and enables compliance to delivery SLA’s.

This is a value-added service and will incur additional charges. Pleasecontact usfor details.

Features - Descartes ShipTrack (2024)
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